Privacy Protection Policy

At Quinn Special Student Care Centre, we care deeply about your trust and are committed to protecting the privacy of every child, parent, and family we serve. This policy explains how we collect, use, and safeguard personal information in line with the Personal Data Protection Act (PDPA) of Singapore.

What Information We Collect

We may collect:

  • Your child’s details (name, age, learning needs, medical information)

  • Parent/guardian contact information

  • Emergency contacts

  • Records of your child’s progress and activities

  • Photos or videos (only with your consent)

  • Payment and billing details

Why We Collect This Information

We only use personal data to:

  • Provide care and learning support for your child

  • Communicate with parents and guardians

  • Ensure health, safety, and emergency readiness

  • Process fees and administrative matters

  • Meet government reporting requirements

  • Improve our programmes and services

  • Share updates, photos, or stories (only with your permission)

How We Protect Your Information

Your privacy matters to us. We take steps to keep personal data safe by:

  • Limiting access to authorised staff only

  • Storing files securely, both on paper and online

  • Using passwords and security measures for digital systems

  • Training our team on confidentiality and data protection

Sharing of Information

We do not sell or rent your personal data. We may share it only when:

  • Required by law or government authorities

  • Needed for essential services (e.g. accounting, IT support) under strict confidentiality

  • You have given consent

Keeping Data Only As Long As Needed

We retain personal data only as long as necessary for care, legal, or administrative purposes. When no longer required, it will be securely deleted or destroyed.

Your Rights

As a parent or guardian, you may:

  • Request access to your personal data

  • Ask us to correct any inaccurate information

  • Withdraw your consent for certain uses (where possible)

Contact Us

If you have any questions about our Privacy Policy or how we handle personal data, please reach out to our Data Protection Officer (DPO):

Quinn Special Student Care Centre
📧 Email: Admin@quinnspecialneeds.com
📞 Phone: 60163269